Landlords can require in the lease that renters communicate with them in a specific way. They may ask renters to use a website, online “portal”, email, or text message.
If there is an issue that makes a rental home unsafe to live in, it is a breach in the Warranty of Habitability law. The renter should tell their landlord as soon as possible so that the landlord is aware of the issue.
Sending the first letter may not be enough to get the issue fixed. Use one of these second letters to take action.
If a landlord does not respond on time to the first letter, the renter can get the issue fixed by a professional and deduct the cost of fixing the issue from their normal rent.
If a landlord does not respond on time to the first letter, the renter might be able to end their lease early and move out entirely.
Sometimes when a landlord fixes an issue, it can be a temporary fix. If the issue has come back and caused problems again, you may be able to end your lease early and move out.
If a renter wants to end their lease and move out, they should send a third letter. This third letter will inform the landlord when the renter will be moving out. Renters should make sure they have already sent first and second letters.
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